Information about our digital product delivery and service implementation processes
Last updated: October 15, 2023
At Cheap o Deal, we specialize in digital products and IT services. Since we don't ship physical goods, our "shipping" refers to the delivery of digital products and the implementation of our services. This policy outlines how we deliver our digital products and services to you.
All our products are digital downloads or cloud-based services. There are no physical shipments involved. After completing your purchase, you will receive immediate access to your digital products or service implementation will begin according to the agreed timeline.
For pre-built digital products (templates, themes, plugins, scripts):
We deliver digital products through multiple channels:
| Product Type | Delivery Method | Access Time |
|---|---|---|
| Website Templates | Direct download + Source files | Immediately after payment |
| WordPress Themes | Download link + Installation files | Immediately after payment |
| Plugins & Scripts | ZIP file download + Documentation | Immediately after payment |
| Digital Assets | Cloud storage link | Immediately after payment |
| License Keys | Email delivery + Account activation | Within 1 hour of payment |
For custom web development, mobile apps, and IT services:
Within 24 hours of payment, we schedule a project kickoff meeting to discuss requirements and establish timelines.
Regular updates and milestone deliveries throughout the development process.
Comprehensive testing and client review sessions before final delivery.
Complete project delivery with documentation and support handover.
| Service Type | Standard Timeline | Express Option |
|---|---|---|
| Website Templates | Instant | N/A |
| WordPress Themes | Instant | N/A |
| Basic Website | 7-10 business days | 5 business days (+30%) |
| E-commerce Website | 15-20 business days | 10 business days (+40%) |
| Custom Web Application | 30-60 business days | Based on complexity |
| Mobile App | 45-90 business days | Based on complexity |
All timelines are estimates and may vary based on project complexity, client responsiveness, and technical requirements. We provide detailed project timelines during the quotation phase.
Download links are valid for 30 days from purchase. After this period, you can still access your products through your account, but download links may expire. Always keep your account credentials safe.
To use our digital products effectively, ensure your system meets these requirements:
| Product Category | Minimum Requirements |
|---|---|
| WordPress Themes | WordPress 5.0+, PHP 7.4+, MySQL 5.6+ |
| HTML Templates | Modern web browser, Text editor, Local server for testing |
| Web Applications | Web server, Database, Appropriate hosting environment |
| Mobile Apps | iOS 12+ or Android 8+ for demo apps |
| Plugins & Scripts | Compatible platform version, Required dependencies |
First, check your spam or junk folder. If you still can't find the email, log in to your account on our website and check the "My Downloads" section. If the issue persists, contact our support team with your order details.
Login to your account and navigate to "My Purchases" or "Download History." You can regenerate download links from there. If you're having trouble, contact our support team for assistance.
This could be due to incomplete download or browser issues. Try downloading the file again using a different browser. Ensure you have appropriate software to open the file type (ZIP files require extraction software).
Yes! Check the documentation included with your download. Most products include detailed installation guides. If you're still having issues, contact our technical support team with specific error messages or issues you're encountering.
Since we deliver digital products, there are no geographical restrictions or additional charges for international customers. All digital products are available worldwide immediately after purchase.
Our digital products and services are accessible from anywhere in the world. The only requirements are a stable internet connection and meeting the technical requirements specified for each product.
If you experience any issues with product delivery or access, our support team is here to help.
Contact our support team for assistance with product access or delivery issues
Response Time: Typically within 4 business hours during our support hours (9:00 AM - 6:00 PM IST, Monday-Friday)